My wife and I walked out of the restaurant after a long and frustrating dinner. The food had arrived cold, the waiter had vanished for ages, and the entire evening felt like a waste of time. I left a ten percent tip on the bill, which already felt generous given the experience.
As we reached the door, the waitress called out loudly behind us, “If you can’t tip properly, don’t come eat here!”
I found the manager near the kitchen and asked for a quiet word. I explained that the service had been slow, yet the waitress never appeared lazy or rude on purpose. She looked completely worn out, as if she carried the weight of the world on her shoulders.Continue reading…